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Box Office Manager

Shakespeare on the Saskatchewan, Saskatoon
Deadline: March 29, 2021 - April 19, 2021


April 19, 2021

Shakespeare on the Saskatchewan Festival (SOTS) has been producing the works of Shakespeare on the banks of the South Saskatchewan River since 1985. We attract visitors from across the province, the country, and the world. We strive to create a warm, relaxing, and inviting atmosphere for our patrons so they can truly enjoy their theatrical experience. Our Box Office Cashier is an integral part of this vision as they will be our patron’s first contact with the festival, and will be responsible for accuracy of ticket booking and answering any questions our patrons may have about the festival.
SOTS values diversity in its workforce and invites applications from all qualified candidates. If you need accommodation at any stage of the application process, please do not hesitate to make a request.
Working under the supervision of the General Manager, the Box Office Cashier’s duties and responsibilities will include but not be limited to:
• Responsible for the courteous and efficient processing of ticket sales and the financial integrity of the box office
• Provide information about the Festival via phone, in person, and by email, ensuring our patrons receive the highest standard of customer service
• Provide daily box office sales reports and reconciliations
• Be an active member of the sales team in order to track seasonal targets
• Assist with the occasional Front of House shift where duties include:
o seating of all patrons
o admitting latecomers
o assisting patrons needing to exit and enter during performances
o logging accurate house counts
• Assist in coordinating emergency procedures
• Ensure proper implementation of all COVID-19 protocols
• Other duties as assigned

HOURS OF WORK: Part Time (25-30 hours/week) Variable hours
RATE OF PAY: $12.50 – $13.50
APPROXIMATE DURATION: June 14, 2021 to August 29, 2021

1. Must be 30 years of age or younger as of start of the contract**
2. Possess solid organizational and communication skills
3. Have an outgoing personality and be comfortable dealing with the public
4. Be adept at cash handling and reconciliation
5. Availability to work daytimes, early evening and weekends during the summer
6. Enjoy working outdoors and able to work in inclement weather
7. First Aid or equivalent training is an asset
8. Experience working in customer service will be considered an asset
9. Post-secondary training especially in business, finance, and/or theatre will be considered an asset

**This position is subject to SOTS receiving funding through the Canada Summer Jobs Program. In order to be eligible, applicants must be 30 years old or younger. We are interested in submissions from diverse communities as we welcome all voices in our organization. All qualified individuals are encouraged to apply.

Please email resume with cover letter and 2 references to Brandi Roy at
Email Subject Line: Box Office Cashier 2021
Applications without a cover letter will not be accepted