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Intake Clerk - Saskatoon

Métis Nation Saskatchewan, Saskatoon
Deadline: November 26, 2019 - December 13, 2019

Deadline

December 13, 2019

The Métis Nation Saskatchewan is seeking a strong team player, committed to quality service to carry out objectives of the Registry, and to provide a range of services as Intake Clerk. The full-time position reports to the Registrar and is based at the Metis Nation Saskatchewan office in Saskatoon, SK. Please submit resume, references and cover letter to registry@mnsregistry.ca.

Qualifications
• Post secondary education in business administration or a related field
• Must be able to provide a clean Criminal Record Check with Vulnerable Sector
• Preferred a minimum 2 years experience in an office environment assisting clients, experience using MSOffice Suite, Outlook, Computers, Scanners, and basic office equipment
• Excellent oral and written communication skills, strong organizational and interpersonal skills
• A commitment to delivering quality public service, trustworthy and reliable
• Ability to act with tact and discretion and maintain confidentiality of clientele
• Ability to work independently, and with a team, perform well under pressure and meet deadlines
• Sort, catalogue, scan and file electronic and original documentation
• General knowledge of databases, electronic search engines and retrieval techniques
• Commissionaire of Oaths or able to obtain Commissionaire of Oaths

Responsibilities
• Act as first point of contact for prospective Métis Nation citizenship applicants. Interview citizenship applicants and prospective applicants. Provide detailed information regarding eligibility, the requirements for citizenship, and the supporting documentation required – in person by phone or email
• Ensure that the prospective applicant has a clear understanding of the criteria required to apply, based on the bylaws and the definition of Métis. Provide prospective applicants assistance in completing the application form
• Ability to maintain confidentiality and work with appropriate judgement, discretion and adherence to policy
• Ensure the quality and accuracy of work at all stages
• Complete the application intake process, including database entry, make photocopies of documentation and submit where required, scan forms, label, crop and upload to the system
• Creating/opening new applicants files, arranging the application forms and supporting documentation in accordance with the guidelines
• Take photo of applicants, label, edit, crop and upload to the system
• Review the applications, generate and issue letters when required
• Assist with basic genealogical research and determine missing documentation
• Travel for mobile intake sessions within the province
• Statistics tracking and reporting
• Any other duties and responsibilities as directed by the Registrar