Artificial Intelligence

Artificial Intelligence works best when combined with your organization's knowledge, experience and human judgment. It should complement, not replace, humans or authentic creativity.

Artificial Intelligence (AI) is “simply a computer or machine designed to do things that usually require human intelligence,” and it is becoming a useful tool for nonprofit organizations for writing social media posts, planning events, developing grants or creating reports.

AI can help save time and support your work.

However, like any tool, AI should be used ethically and thoughtfully. It works best when combined with your organization's knowledge, experience and human judgment. It should complement, not replace, humans or authentic creativity.

AI for Nonprofits

For many nonprofit organizations, especially those with limited staff, AI can improve efficiency by reducing repetitive tasks and freeing up time for the work that matters most.

Common ways nonprofits use AI include:

• Brainstorming ideas
• Drafting newsletters
• Creating meeting summaries
• Supporting grant applications
• Researching topics
• Creating ideas for surveys
• Writing social media posts
• Drafting policies and reports

But remember: AI should support your work, not replace human expertise.

Responsible AI

AI should always be used responsibly.

Before sharing information with an AI tool, consider privacy, accuracy, copyright and cultural sensitivity. Always review AI-generated content to ensure it reflects your organization's voice and values.

Remember to:

• Fact-check information
• Protect confidential information
• Respect copyright
• Review content before publishing
• Be mindful of bias and stereotypes

AI Policies & Guidelines

As AI becomes more widely used, organizations can benefit from clear, simple guidelines for staff and volunteers.

An AI policy can explain:

• When AI tools may be used
• What information should never be entered into AI tools
• How AI-generated content should be reviewed
• How privacy and confidentiality will be protected

If your organization is using AI, consider creating:

• AI Policy Template
• Staff Guidelines
• AI Commitment (which can be uploaded on your organization’s website)